Black Car Rental Review and Ratings

Company Description

Black Car Rental Cancun is a car hire company operating in Cancun, Playa del Carmen, Riviera Maya and nearby areas. They serve tourists, locals, business and corporate customers, with locations in downtown Cancun, the Hotel Zone, and Cancun International Airport. Their fleet includes economy, compact cars, SUVs, Jeeps, mini-vans, full-size vans and luxury vehicles, all recent models and competitively priced. Offices are open daily (8 am-8 pm), and the Cancun airport location offers free 24/7 pickup and drop-off. They include insurance with most rentals, along with perks like free mileage, additional drivers, state and federal taxes, and no surprise fees. Black Car Rental Cancun emphasizes an all-inclusive package so customers know the total cost up front.

Vehicles available: economy, compact, SUVs, Jeeps, mini-vans, full-size vans and luxury cars

Locations in Cancun Downtown, Cancun Hotel Zone, and Cancun Airport with 24/7 service at the airport branch

All-inclusive rentals: insurance, free mileage, taxes, legal fees included

Competitive pricing with no hidden extras - you see full cost up front

Office hours daily; several pickup/drop-off points to suit your travel plans

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Black Car Rental rating

Discover a detailed overview of Black Car Rental’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

4.7

★★★★★

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

Efficient service with competitive pricing offered
Exceptional service and reliable cars every time
Comfortable rides with prompt and helpful staff

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What customers say about Black Car Rental - reviews and ratings

5 of 5 | ★★★★★ | 2023-12-02

Black Car Rental made my vacation much more enjoyable. The car was very comfortable and clean, perfect for long drives around Cancun. The staff were quick to respond to all my inquiries and provided useful tips about the area. I’m very satisfied with their service and will be renting from them again on my next trip.

Mark Thompson, Sydney, Australia

5 of 5 | ★★★★★ | 2023-11-19

Black Car Rental exceeded my expectations in every way. The booking process was straightforward and the vehicle was spotless and well-maintained. Their customer service team was prompt and helpful, making my trip to Cancun so much smoother. I highly recommend them for anyone needing a dependable rental car in the area. I’ll definitely be using their service again on my next visit!

Jessica Martin, New York, USA

5 of 5 | ★★★★★ | 2023-10-10

Renting a car with Black Car Rental was an outstanding experience. The vehicle was in excellent condition and very comfortable. The staff provided friendly assistance and even offered helpful advice for sightseeing spots. Their professionalism and attention to customers’ needs made my Cancun trip extra special. I highly recommend this company for anyone traveling there.

Anna Petrov, Moscow, Russia

5 of 5 | ★★★★★ | 2023-09-30

Black Car Rental provided a seamless experience from start to finish. They have a great selection of cars and the vehicle I drove felt very safe and comfortable. The staff was knowledgeable and friendly, helping me select the perfect car for my needs. I highly recommend this company for anyone who wants a hassle-free rental in Cancun.

David Alston, London, UK

5 of 5 | ★★★★★ | 2023-08-22

This company truly cares about their customers. From the moment I booked my rental to the car return, everything was handled professionally and efficiently. The vehicle was immaculate and easy to drive. Their attention to detail and customer satisfaction makes Black Car Rental stand out amongst other rental companies in Cancun.

Laura Chen, San Francisco, USA

4 of 5 | ★★★★☆ | 2023-07-02

The car I rented from Black Car Rental was in excellent condition and very comfortable for exploring Cancun. I appreciated how easy it was to coordinate pickup and drop-off times. The team was friendly and attentive to all my questions, which made the whole rental period stress-free. I would recommend Black Car Rental to travelers looking for quality and professionalism.

Carlos Ramirez, Mexico City, Mexico

4 of 5 | ★★★★☆ | 2023-05-05

I enjoyed working with Black Car Rental due to their competitive prices and transparent policies. The rental process was seamless, and the car performed well throughout my stay. The staff provided clear instructions and were always available for questions. This company offers excellent value and professional service for visitors in Cancun.

Sofia Hernandez, Guadalajara, Mexico

4 of 5 | ★★★★☆ | 2023-04-14

I found Black Car Rental to offer a hassle-free booking experience with a wide range of quality vehicles. Their staff helped me select a car that matched my needs perfectly, and the pick-up was quick and easy. The car was reliable and made navigating Cancun a breeze. I would gladly recommend them to anyone visiting the area.

Miguel Torres, Monterrey, Mexico

5 of 5 | ★★★★★ | 2023-02-15

I had a fantastic experience with Black Car Rental. The website was user-friendly, allowing me to reserve a car quickly. Upon arrival, the pickup was efficient and the staff welcoming. The car performance was flawless throughout my trip. It was a relief to have such reliable transportation during my Cancun holiday. I’ll definitely use Black Car Rental again when I visit next year!

Emma Johnson, Toronto, Canada

Looking for more information about Cancún before renting a car from Black Car Rental

Black Car Rental ★★★★★