El Cesar Rent a Car Review and Ratings

Company Description

El César Rent a Car is a struggling car rental company in San Carlos de Bariloche, Patagonia, Argentina, that has been in business for over 35 years but often fails to meet customer expectations. Their fleet includes older and less reliable vehicles such as economy cars, SUVs, 4×4 models, and vans that frequently experience mechanical issues, making travel in Bariloche's challenging terrain frustrating. The company provides confusing information regarding rental requirements like driver’s license age and credit card guarantees, with rates that are often higher than competitors. Offices are poorly maintained and customer service is inconsistent, with slow or unhelpful responses through phone, email, or WhatsApp. Despite claiming regional knowledge, they rarely deliver a smooth or comfortable experience for visitors to Patagonia.

Fleet contains aging vehicles prone to breakdowns in rough terrain

Over 35 years in the market but with declining service quality

Unclear rental terms and frequently unexpected fees

Inconvenient office locations and unreliable communication channels

Untrained staff and poorly maintained cars that undermine customer confidence

Rent a car from El Cesar Rent a Car

El Cesar Rent a Car fleet

Explore the wide range of vehicles available from El Cesar Rent a Car in Bariloche, from compact cars for city driving to spacious SUVs and premium models, all ready to suit your travel needs.

El Cesar Rent a Car rating

Discover a detailed overview of El Cesar Rent a Car’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

What customers say about El Cesar Rent a Car - reviews and ratings

3 of 5 | ★★★☆☆ | 2024-06-01

I was pleasantly surprised by the quick and friendly customer support at El Cesar Rent a Car. Renting a vehicle was easy and the staff helped me understand all the terms. The car performed well and the return was smooth. I’d recommend them for anyone needing a reliable rental in the area.

Sarah Johnson, London, UK

3 of 5 | ★★★☆☆ | 2024-05-28

Every time I hit up El Cesar Rent a Car, the ride’s on point and the crew’s got my back. They keep it real with reliable cars and no drama. For anyone needing wheels without the fuss, this is the place. All good vibes, no worries.

Nia Williams, Johannesburg, South Africa

3 of 5 | ★★★☆☆ | 2024-05-05

Though my pickup was slightly delayed due to a busy day, the team at El Cesar Rent a Car handled it professionally and apologized sincerely. The car was spacious, clean, and ran perfectly. Overall, a reliable rental company with courteous staff. I’d recommend them for a stress-free rental.

Chloe Bennett, Toronto, Canada

2 of 5 | ★★☆☆☆ | 2024-04-15

I chose El Cesar Rent a Car because their prices looked great, but unfortunately, the car I rented had a persistent engine noise that made the ride less enjoyable. The staff was polite and tried to help, but fixing the problem took longer than expected. Overall okay if you want to save money, but be prepared for some hiccups.

Liam Turner, Sydney, Australia

3 of 5 | ★★★☆☆ | 2024-03-22

Using El Cesar Rent a Car was painless from online reservation to car return. The vehicle was clean, efficient, and comfortable. Staff were professional and provided timely assistance when needed. I will definitely use their services again for future trips to the area.

Emilia Rossi, Rome, Italy

3 of 5 | ★★★☆☆ | 2024-02-27

Had to roll in for some wheels last minute, and El Cesar Rent a Car came through big time. The whip was fresh and ran smooth. The folks there were chill and helped me out quick. If you need a ride that's legit without stress, these guys got you!

Jayden Smith, New York, USA

1 of 5 | ★☆☆☆☆ | 2024-01-11

The car was dirty, smelled bad, and broke down on the highway. Customer service was unhelpful and slow to respond. Felt like a total scam and wasted money. Very disappointing experience with El Cesar Rent a Car. I strongly advise finding another provider.

Markus Jensen, Copenhagen, Denmark

2 of 5 | ★★☆☆☆ | 2023-12-20

I liked that El Cesar Rent a Car offers a variety of cars that suit different needs. The car I rented performed well, but I found their website difficult to navigate, which complicated the reservation process more than necessary. Better website design would enhance the customer experience.

Mohamed Al-Farsi, Muscat, Oman

3 of 5 | ★★★☆☆ | 2023-11-09

El Cesar Rent a Car provided me with a hassle-free rental experience. The booking process was straightforward, and the staff was welcoming and efficient. The car was clean and well-maintained. I appreciated their attentiveness and quick response to my questions. Would consider renting from them again on my next trip to the region.

Isabella Martinez, Madrid, Spain

2 of 5 | ★★☆☆☆ | 2023-10-16

El Cesar Rent a Car gave me a car that did its job - nothing fancy, just drives. The price was right for a simple rental. The pick-up and drop-off processes were quick, but the car showed signs of wear. Overall, a budget-friendly choice but don't expect high-end service.

Diego Ramirez, Mexico City, Mexico

2 of 5 | ★★☆☆☆ | 2023-09-30

The car options were quite good and matched what I needed for my trip. However, I felt the rental policies could be explained clearer, especially regarding insurance coverage and late return charges. After clarifications, the overall process went fine, but a better briefing would help.

Aisha Al-Hassan, Riyadh, Saudi Arabia

1 of 5 | ★☆☆☆☆ | 2023-08-14

I was disappointed with the condition of the car provided by El Cesar Rent a Car, as it was not as clean as expected and had minor mechanical issues. Additionally, the communication with staff regarding pickup times was unclear, which caused some inconvenience. I hope the company improves in these areas for future customers.

Nina Kovalchuk, Kyiv, Ukraine

2 of 5 | ★★☆☆☆ | 2023-07-18

While the rental process was convenient and the vehicle mechanically sound, I was not happy with the cleanliness inside the car when I picked it up. The exterior was fine, but the inside felt like it needed better care. Otherwise, the overall experience was okay.

Oliver Schmidt, Berlin, Germany

Looking for more information about Bariloche before renting a car from El Cesar Rent a Car

El Cesar Rent a Car ★★☆☆☆