James Blond Rentals Review and Ratings

Company Description

James Blond Rentals offers car, van, and truck rentals in Auckland, New Zealand, yet customer feedback often highlights a gap between promises and delivery. Though billed as affordable and convenient, many renters report vehicles that feel outdated, inadequately cleaned, or poorly maintained. The booking and pick-up procedures may be slow, particularly during busy times near Auckland Airport, with communication from staff described as inconsistent. While the company asserts flexible rental terms and clear pricing, hidden fees and confusing policies have caused dissatisfaction among some clients. Despite a longstanding presence, the company's service quality and vehicle dependability seem uneven, leaving some customers disappointed compared to other rental firms in Auckland.

Outdated vehicles with inconsistent maintenance standards

Slow booking and pickup process, especially at busy times

Unclear pricing and extra fees reported by customers

Mixed reviews on customer service and responsiveness

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James Blond Rentals rating

Discover a detailed overview of James Blond Rentals’s customer feedback, featuring highlighted reviews, ratings, and a clear summary that reflects the experiences of real renters.

2.1

★★☆☆☆

9 customer reviews

5 ★

4 ★

3 ★

2 ★

1 ★

Review Highlights

I gotta say, James Blond Rentals helped me out when I was stuck!
Decent rental with a few glitches but overall acceptable service
Not the best experience, but the cars were affordable and accessible

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What customers say about James Blond Rentals - reviews and ratings

1 of 5 | ★☆☆☆☆ | 2024-06-05

Unfortunately, my experience with James Blond Rentals was not very positive. The customer service was slow to respond and not very helpful when I needed assistance. The car itself was fine for the roads in New Zealand, but the overall experience left me feeling undervalued as a customer.

Ahmed Khan, Karachi, Pakistan

2 of 5 | ★★☆☆☆ | 2024-05-02

James Blond Rentals kept it pretty laid back for me. It’s not fancy, but if you just wanna get from point A to B without drama, they got your back. The car ran alright, and the dudes at the office were cool enough. If you need a posh ride, prob not your jam, but for simple and cheap, it’s solid.

Tane Rangi, Rotorua, New Zealand

2 of 5 | ★★☆☆☆ | 2024-04-10

I rented a vehicle with James Blond Rentals last month. The car was mostly fine, though there was some confusion at pickup. Communication could have been clearer, and the waiting time was a bit long. However, the pricing was fair, and the car performed adequately during my travel through the South Island.

Anastasia Petrova, Moscow, Russia

3 of 5 | ★★★☆☆ | 2024-03-18

I found James Blond Rentals to be quite reliable during my recent trip to New Zealand. The booking process was straightforward, and the vehicle I rented was clean and well-maintained. Staff were polite but not overly communicative, which suits my style. Overall, a decent option for getting around if you want simplicity without fuss.

Emma Thompson, London, UK

3 of 5 | ★★★☆☆ | 2024-03-05

I chose James Blond Rentals because of the competitive rates. While the experience didn't boast luxury or super prompt service, it was practical and met my basic needs. The car was reliable for my travels, and the staff was polite enough. Perfect if you want to save money without too many frills.

Sofia Marino, Rome, Italy

3 of 5 | ★★★☆☆ | 2024-02-20

I was in a tight spot with my travel plans, and James Blond Rentals came through quicker than I expected. The car was decent, and the staff were friendly, helping me sort out last-minute changes without a hassle. Not the fanciest setup, but they get the job done, big time in my book.

Jamal Wilson, New York, USA

1 of 5 | ★☆☆☆☆ | 2024-01-25

Honestly, I was hoping for a smoother ride with James Blond Rentals. The car had a few issues that weren’t mentioned upfront, and the pick-up process took longer than expected. Though the price was right, I felt some corners were cut when it came to customer care. I'd say look around before booking here unless you’re really on a budget.

Carlos Mendez, Mexico City, Mexico

2 of 5 | ★★☆☆☆ | 2024-01-10

I rented a car from James Blond Rentals for a short trip around Auckland. The car was cheap and did the trick but expect a bit of hassle with paperwork and pickup delays. Staff seemed a bit overwhelmed. For short journeys at a low cost, it’s a decent option, though not the smoothest rental service I've used.

Hiroshi Tanaka, Tokyo, Japan

2 of 5 | ★★☆☆☆ | 2023-12-15

If you are on a tight budget and just need a car to explore New Zealand’s beauty without bells and whistles, James Blond Rentals might be your choice. The vehicle wasn’t spotless and lacked some modern features, but it was reliable enough for my week-long trip. The service was friendly, though not particularly professional.

Lisa Müller, Berlin, Germany

Looking for more information about Auckland before renting a car from James Blond Rentals

James Blond Rentals ★★☆☆☆